Telstra jobs in Queensland are under review after the company announced that it would be restructuring to avoid a revenue shortfall in the future.
Almost 550 jobs at Telstra’s Townsville and Maryborough call centres are under review in the restructure, has been claimed by the Community and Public Sector Union.=
CPSU assistant state secretary Amy Smith says that the jobs are a serious risk as Telstra seeks to “cut customer pain points and create an all digital experience.”