Insurance companies are being urged not to skip out on Townsville residents left to clean up the damage left behind by floodwaters that swamped much of the far north city.
Deputy Premier and Treasurer Jackie Trad has invited insurers and the Insurance Council of Australia to meet on Friday after media reports that claimants who had lost their insurance documents were not being paid out.
Deputy Premier Trad says more than 12,800 insurance claims amounting to more than $160 million have been lodged by residents and businesses in the Townsville region, and residents want a responsive and compassionate organisation that understands their trauma.