Telstra has plans to shut down 78 of its business centres, and open 28 Telstra Business Technology Centres in their place.

Telstra Acting Group Executive for Consumer and Small Business, Michael Ackland, says this evolution of the Telstra Business Centre model is ten years in the making, and is sure to bring about big changes over the next two years.

Mr Ackland refused to comment on the impact the move would have on jobs, but claimed the company would achieve ‘efficiencies’ of 25%.