According to QUT Researches, social media channels such as WhatsApp and WeChat could play a larger role to help the construction industry adapt to COVID related changes like flexible work arrangements and smaller on site teams.
Dr Carol Hon from the QUT Faculty of Engineering said “The construction industry is traditionally slow to adopt new information and communication technologies, but COVID lockdowns and the need for better communication across a fragmented workforce have driven the need for social media use,”
“Someone’s experience and practical knowledge is hard to store, so social media really helps people to keep in contact with peers and learn from each other.”